The Practice of Facilitation



The Purpose of Facilitation is to cultivate:

1. A sense of empowerment for the group
2. A deepening of commitment by the individual or group
3. A sense of solidarity and inter-connection.
4. A revelation of insights and vision

The Role of the Facilitation is to:

1. Enable the group to listen and understand each other
2. Enable the individual to express themselves
3. Give support to the process
4. Mirror and explore differences.
5. Inquire into stuck areas
6. Acknowledge differences rather than deny them
7. Build consensus
8. Allow opposing viewpoints to exist




  • Keep the body language calm

  • Give everybody the opportunity to speak, not just the vocal ones.

  • Everybody’s voice is acknowledged without fear or favour

  • To ask “Is this what your mean?” and summarise if words are unclear

  • To ask others “How do you understand what this person said?”

  • To be specific rather than indulge in generalisations

  • To be watchful of repetition, going off on a sidetrack

  • To be mindful of not confusing control with facilitation

  • Struggle and difficulties for the group or individual form part of the process

  • Summarise key points

  • To explain to the group the core problem

  • To express regularly appreciation to individuals or the group

  • Collect different points of view

  • Develop an open attitude to unpopular opinions

  • Notice and respond to signals of annoyance or withdrawal.

  • Stepping back from the process to describe it can be invaluable

  • as long as it isn’t judgemental like –‘obviously we are not getting anywhere.’

  • Don’t become impatient and impose decisions.

  • Keep questions rather short, thoughtful, simple and non-reactive.

  • Acknowledge progress, regress or stagnation and be inspirational

  • If reaching a decision, give a summary of it and a shared silence or handholding at the end.


 May all beings enquire into the experience of being human 

 Christopher Titmuss's

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